Татьяна Смирнова

Drama Triangle

Drama Triangle or Karpman triangle (Karpman drama triangle) is a psychological and social model of human interaction. It is mainly used in psychology and psychiatric therapy. It was first described by Steven Karpman in 1968. Since we are speaking about online team interaction, we are considering this model usage in […]

Weird Questions

– You said ‘emotional intelligence’. And what is ‘emotional intelligence’? — I asked. My friend laughed in reply and asked: Don’t you really know what it is? — I do know, but what I am asking is what it means for you. — Well, this question of yours, it is […]

Clean Communication in action

Dialogue between a client and a contractor. Contractor: Hello! I’ve been completely worn out lately, and forgot I had not transferred the calculations to you. We have recalculated and it turned out to be 9 hours of work. It costs X amount of money. Client: Hey. We have examined three […]

How We Modeled Our Partnership

This is a story of partnership development that brought us to creating the “Crew Co-operation” blog. It is about a partnership modeling exercise that took us an hour to understand what the best way of cooperating is. It was in January 2018 when we — Tanya Smirnova and Gleb Shulishov […]

Clean Feedback (CF)

It is almost impossible to work in a team without feedback. However, it is very important that both you and the one to whom you give feedback understood what you mean and what you want to happen. Find below the Clean Feedback (CF) format that will help you phrase the […]

Remote or Telecommuting?

We often refer to the notion online team in our blog, but what does this notion imply, what types of teams exist and why have we brought them together? Types of online teams Online teams can be divided into two main groups: Telecommuting and Remote. A remote team is often […]

Clean Setup

When you ask ordinary questions you get ordinary answers that bring to ordinary decisions. However, this article is devoted to unusual questions, the questions that bring to new offbeat results. Let’s begin with an event that inspired me to use the Clean Setup instrument. Once I heard at the beginning […]